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Creating Employee Brand Ambassadors

How to Create Mission and Vision Statements that are Sticky

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While these words are common-place in both the nonprofit sector and the business world, there is often a lot of confusion around what they actually mean. Without clarity, it can be challenging to know if your organization truly knows what it does and even more challenging for the market to understand why they should do business with you or donate to your organization. Remember, a confused mind never buys. So allow me to explain each of these as well as the organization's purpose and core...

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Client Case Study: Where Did My Sales Team Go?

Challenge: Company was having a hard time keeping their sales team. Their turnover was insanely high, with the average sales person lasting between one and three months. The pay was a minimum base with a higher than industry standard commission rate—considered the best in the market.

Revealed: The Company hired only experienced sales people who had experience in selling similar products. When a person was hired they were sent to the local sales training company for training then turned them...

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Your Not So Secret, Secret Weapon

Did you know that your company possesses a force that can drive it to new heights, power it through a recession, or guide it through an ever changing market?

Do you know what "it" is? Or how to leverage it?

That force is your company's culture. Beginning with your employees and emanating out to your vendors, the market, and most importantly, to your customers. It is highly contagious and affects all of the stakeholders in your company.

Every company has a culture. Whether they choose to...

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Must Ask Interview Questions--NOT!

Inc. Magazine recently released an article about the topquestions that employers should ask all prospective employees and claims that these three questions will reveal all! I disagree and here is why:

How did you find out about the job?

Yes this question should be asked, but with the technology capabilities out there today the employer should know the answer to this before they even call the prospect for the first time.

Yes I do agree that you want people who want to work for your company and...

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Getting Employees Engaged: When They Really Don’t Care

Dustin Walling is a very good friend of mine who works with the construction and technology industries on the gap between management and experts within a company, or "performance management" as he calls it. Anyway, he wrote a great post about team building at a Caterpillar dealership that I want to share with you. Enjoy!

When Doug Fabick became the 4th generation owner of Fenton, MO-based Fabick CAT, a Caterpillar Tractor dealership, his father left him with one key piece of advice, “Build...

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Santa’s Secret Exposed

Child-Safe Spoiler Alert

Dear Kids,

Have you ever wondered how Santa is able to visit every child in the world and sit in the mall for the whole month of December? If you are like me when I was young, then you are sitting there nodding and thinking yes.

I have to admit that I “figured out” the whole Santa thing at an age that most parents would say is unfair. But what I didn’t know is what really happens—that took much longer to figure out and was revealed to me at the most unsuspecting time,...

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Most Innovative Ways to Recognize Your Employees

I posted the below text about a year ago to get some feedback, when I was switching my site, I rediscovered it and wanted to share again. Hope you enjoy and it gives you some great ideas for saying "Thank you" this year.

Recognizing your employees(when done properly) is an incredible elementof your culture. It can be a driving force which leads to the most amazing results.Your employees end up feeling like what they do matters. Happy employees lead to happier customers and better results for...

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Changing Tuition Reimbursement–Boeing Sets Rules

It is no secret that I am a firm believer in educating your employees, but as times change companies are rethinking how to handle that. A recent article in the Puget Sound Business Journal focused in on a change that Boeing has made in regards to their tuition reimbursement program.

Boeing is now setting a limit to the amount that they will reimburse and union members are responding negatively. While I understand their concern, I agree with Boeing. People are choosing to work at Boeing only...

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Motivating People and Inspiring Loyalty

Matt TomshoI read an article that a good friend of mine, Matt Tomsho wrote and I wanted to share it with you about motivation and loyalty;two words that are often abused. Matthew Tomsho is an author and speaker based in Pittsburgh, PA. Hehelps people become more effective inall they are doing, both personal and professional.You can find out more about what he calls “crypto-effectology” at his website: http://mjtomsho.com and his blog: http://mjtomsho.com/blog. He is also the author of soon-to be-...

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Absurd Idea--Pike Place Fish Market

I saw Jim Bergquist give a presentation where he spoke about creativity and innovation.Here are a few nuggestsIwould like to share with you . . . along with my own comments of course!

In order to create something you need to be able to create nothing because creation is something from nothing” was one of Jim’s statements. All too often companies want to fix or change what they already have, but what they really need is to start over—to create something from nothing. Starting over is a very...

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