Create More Opportunities: What's Success is Next?

The whole purpose of the TRANSFORM stage is to continuing to improve your client experience and identifying where your next best opportunity lies. Will it be a new market, a new vertical, or a new product or service? Will you expand your current offerings? Will you seek to acquire another company? Or, will you seek to be acquired? 

Remember, each stage can apply to the business as a whole as well as to individual products or services. Different parts of your business could be in different stages which is why working with us can help you navigate the uncertainty and generate results faster. Contact us to get started today.

A Business in this Stage

TRANSFORM is about continuing to improve your client experience and identifying your next best opportunity. It's about being opportunistic and thinking long-term. It's about expanding your growth potential. The challenge is in balancing the growth, the increased spending, with the culture of the organization.

A Product or Service in this Stage

In the TRANSFORM stage, you're still targeting new clients and building an efficient revenue-focused team so you can continue to grow.  You'll be using the data you learned to create better projections and better target potential clients. 

Master the M.O.S.T. Questions

The Questions You'll Be Focused On in this Stage

These questions keep you focused on what you’re selling is what you’re delivering. It emphasizes brand experience from prospects through repeat clients and aligning processes between marketing, sales, and client experience. Remember, as your business grows, your answers to these four questions will change. What won’t change is the questions—they will always remain the same.


It’s easy to be seduced by numbers. For many, they see the total addressable market (TAM) and multiply that by the price of their product or service—it's HUGE!! And it’s not reality. The TAM is simply intended to show the potential for the size of the market—which includes you, your competitors, and similar solutions to the problem that you’re solving. It’s not the size of your business.

This is also contrary to how search engines and social media algorithms work. Bigger is not better, anymore. Small is the new big. This smaller audience is called the total relevant market (TRM). Its focus is on the client that is most relevant for the product or service you have in the market for you today—or to put it in simple terms, the focused audience that is most likely to buy from you today, your client avatar

In this stage, marketing, sales, and client experience align and start working toward the same goals with the same numbers and metrics. You'll be targeting and selling to your relevant markets who are most likely to buy from you. You'll attract clients that are a better fit and offer a higher contract value. You'll be focused on expanding your sales, marketing, and client experience teams.

This is where the rubber meets the road and businesses often love to remain in theory mode. Yes, that is a contradiction. It’s easy for a business to SAY we do this, offer that, we are this, and so on. It’s another thing to actually deliver. Remember, just because you say it doesn’t mean it’s true, even if you believe it to your core.

Operations are the how-to and the technology you use to effectively execute on marketing, sales, and managing the client experience. It’s a logical and direct link between all the activities in the business and the business strategy—you could say it’s the brain of this methodology. Operations need to be streamlined, monitored, and adjusted as needed. What works for a business in startup mode, won’t work when it scales and, just because it is “working” doesn’t mean it is efficient or providing the best brand experience for your prospects or clients. Your operations help you compete in the market.

In this stage, operations are focused on doing things more efficiently. You're forecasting is improving and you are able to focus more detailed data like CLV, client ROI, and growth by category. 

This is the million-dollar question. And the universal answer is “it depends”. One thing to keep in mind is that revenue is not the indicator of when to scale. The focus here is on how to produce success more effectively and consistently. It’s about scaling what you have first before you introduce anyone or anything new. 

When you are right where the finance team predicted you would be at the end of the quarter. Once you're able to repeat this for multiple quarters in a row, it’s time to figure out where you can grow the most.

This is all about taking everything you’ve learned, implemented, and built and determining your next best opportunity because no company wants to stop growing. Whether you increase your sales, target a new vertical, or increase your offerings, each can be done on your own or through a merger or acquisition.

Once you have an offering that clients believe in, are willing to pay for, and renew their service with you, you’re ready for the next stage. Transitioning to a new stage doesn’t mean you abandon everything that came before, instead we’ll build upon it.

Ready to get started?

Omicle delivers brand clarity, marketing strategy, and operational efficiency to prepare leaders to scale their business. If you are ready to scale your business...