Articles

Executives' Role Changing

A few notes from Pacific Northwest Chapter of IMC event “Through the Eyes of the Executive Suite.”

The purpose of this event was to share experiences of being in an interim executive position within a company. The panel was made up of Bob King (COO), Tim O’Brien (CTO), Janis Machala (CEO), Marty Heimbigner (CFO), and was moderated by a good friend of mine, Barry Otterholt.

While plenty of stories and examples were shared, two topics came up predominately: Leadership and Success factors.

“I don’t b…

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Santa’s Secret Exposed: It is Possible to Fly Around the World and Support Local Economies

Child-Safe Spoiler Alert

Dear Kids,

Have you ever wondered how Santa is able to visit every child in the world and sit in the mall for the whole month of December? If you were like me when I was young, then you are sitting there nodding and thinking yes. I have to admit that I “figured out” the whole Santa thing at an age that most parents would say is unfair. But what I didn’t know is what really happened—that took much longer to figure out and was revealed to me at the most unsuspecting time, …

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Steve Rennekamp's Win / Win / Win Senario

Steve Rennekamp/Energy Swing WindowsA good friend of mine, Steve Rennekamp, president of Energy Swing Windows has a great philosophy about culture and brand. He calls it "Creating a Win/Win/Win Scenario." I asked him to share it in an article which is below. Energy Swing Windows is located just outside of Pittsburgh, PA and is the most referred window and door company. They have amazing windows! If you have never seen their product, make sure you tour their facility. You will be blown away.

In a successful company, you build your …

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The Validity of Buzz Words

Buzz Words. They are great for generating interest, piquing curiosity, driving SEO and SMO (search engine optimization and social media optimization, respectively), and showing that you know how to follow trends. Sometimes they can even help you close the deal and sign new clients! Great things buzz words are—ooh wait there is another side to this, accountability.

Just using and promoting buzz words does not mean that you are honoring or able to produce the value that they represent, it simply …

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News Release: ACTION Book Helps Consumers Hire the Right Contractor

Bothell, WA. –A new action book, “Hiring a Contractor,” offers a simple step-by-step guide to help consumers through the process of hiring a contractor. While the action book is task oriented, it also provides easy to understand explanations and examples of why each step is important.

With the increasing number of consumers who complain or have problems with their contractor and good construction companies who struggle to find work, this action book bridges that gap. Within the action book is a c…

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Woman-Owned, Coachable & Successful

 

Iris Harrell of Harrell Remodeling wrote one of three forewords for Contractors: Doing it Right Not Just Getting it Done. Here is her's . . . Enjoy!

Knowing the importance of the hard-to-define culture of our company has helped us not only survive, but thrive these last twenty five years. I’ve often wondered why so few books have been written about culture, as in my opinion, it is the key to business success.

Business culture is especially critical in the world of residential remodeling. Our ty…

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Steve Klein: Is Your Business Really Different?

Steve KleinSteve Klein of The Klein Companies wrote one of three forewords for Contractors: Doing it Right Not Just Getting it Done. Here is his . . . Enjoy!

When author Mel DePaoli decided to write this book her timing could not have been better. Her company Omicle continues to focus on Brand or Culture in American business and whether Brand or Culture is the driving force behind why some companies continue to be successful over time and others just exist or eventually fail?

Midway through writing this bo…

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The Management / Employee / Customer Gap

Bruno Aziza is perhaps one of my favorite authors. His topics, books and articles are always spot on with great examples and usually from a perspective that you wouldn’t have initially thought of. In one of his articles, Creating A Social Media Strategy he addresses the issue of the gap between management, employees and customers. Here are a few of my favorite points that he made, along with my own comments:

Before selling an idea or product (any widget, or strategy for example), you must engag…

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Tom Capizzi Jr.: Handcuffed to the Front Door

Tom Capizzi Jr., of Capizzi Home Improvement wrote one of three forewards for Contractors: Doing it Right Not Just Getting it Done. Here is his . . . Enjoy!

In the early to mid-1990’s I began to make a deliberate effort to lead our company culture in a direction that would allow me to not be “handcuffed to the front door” of our business inhibiting me from pursuing other interests. I had spent several years “handcuffed to the front door” of my business in which most of the day to day business a…

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Many Paths to Success-Jay-Z & Warren Buffett

In a recent meeting hosted by Forbes, Warren Buffett and Jay-Z shared stories of their mutual success despite drastic differences in achieving it. The full article is here and worth the read, but I wanted to share a few particular bits of advice that Warren Buffett gave.

Steve Forbes: Warren, what advice would you have for Jay-Z in the music business? You've seen business models change a bit in the newspaper business with the Washington Post and Buffalo News.

Warren Buffett: It happens. Street rai…

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