Customer Service is Expected
MYTH: All companies provide customer service. FACT: All Customer Service IS PR.
I can’t tell you how many times a day I hear a company advertise or an employee say their company offers great customer service. In today’s day and age, customer service is not something you advertise—it is simply something you do, it is expected.
What is your take on customer service? Should companies use it in marketing? Should it be perceived as a unique feature?
Categories
- Blog Articles (157)
- Client Case Studies (18)
- Services Available by Omicle (8)
- Omicle In the Media (34)
- AI in Marketing (1)
- Brand Experience Strategy (48)
- Branding Strategies in Marketing (87)
- Hiring a Fractional CMO or Marketing Agency (11)
- Category Design (2)
- Customer Experience Strategy | CX Strategy (56)
- Develop a Growth Mindset Marketing (31)
- Effective Digital Marketing Strategy (55)
- Go To Market Strategy (31)
- Marketing Operations Strategy (17)
- Holiday Marketing Strategies (2)
- Impact of Business on the Economy (57)
- Executive Personal Branding (37)
- Scaling Your Business (47)
- Scaling Your Business HUSTLE Stage (37)
- Scaling Your Business GROWTH Stage (41)
- Scaling Your Business TRANSFORM Stage (27)
- Importance of Diversity and Inclusion | DEI (3)
- Multi-Generational Marketing Strategy (11)
- Social Media Marketing Strategy (43)
- Strategies to Build Brand Loyalty (34)
- Guest Post (6)